Orders & fulfilment

WhiteBox brings every order — from every channel — into one queue, so you pick, pack and ship without logging into five seller centres or re-keying a single address. From order to doorstep, in one connected flow.

Every channel’s orders, one screen

Selling across Shopee, Lazada, TikTok Shop, Shopify and your own store means orders scattered across platforms. WhiteBox pulls them all into a single, unified queue, so your team works from one place instead of switching tabs and copying details by hand.

What you can do

Unified order queue across all your sales channels.
Barcode picking and packing that verifies the right items before they ship.
Carrier labels and tracking generated automatically and synced back to the order and customer.
Batch picking to fulfil many orders in a single, efficient pass.
Returns handling that flows resaleable stock back into inventory.

Faster fulfilment, fewer mistakes

Every manual step is a chance for error and a minute lost. Barcode verification at picking and packing slashes wrong-item shipments, while automated labels remove re-keying. The result is faster dispatch, lower costs, and fewer of the mistakes that trigger refunds and bad reviews.

Scales without adding headcount

What works at 20 orders a day should still work at 500. Because the workflow is one connected system rather than a pile of manual steps, you handle more volume with the same team. See the full picture in our order fulfilment guide and the pick, pack and ship workflow.

Smarter with WhiteBox AI

WhiteBox AI watches your order flow, flags issues early, and keeps stock allocated correctly across channels so orders never outrun your inventory.

Get started

Book a demo or see pricing.

Frequently asked questions

Can I manage all my channels’ orders in one place? Yes — orders from every connected channel flow into a single queue for picking, packing and shipping.

Does it print carrier labels? Yes — labels and tracking are generated automatically and synced back to each order and customer.

Does it handle returns? Yes — returns are logged against the order and resaleable stock flows back into inventory.