Order Fulfilment Services in Singapore
Outsource your e-commerce fulfilment to WhiteBox. We store your stock in our Singapore warehouse, pick and pack every order, deliver via last-mile courier across Singapore, and handle returns — all tracked live in the WhiteBox platform, so you always know exactly where every unit and every order stands.
Everything after the sale, handled
Fulfilment is where growing brands stall. Packing orders at 11pm works at fifty orders a month; at five hundred it eats the time you should be spending on product and marketing, and at five thousand it breaks. WhiteBox takes the whole chain off your hands — receiving, storage, picking, packing, delivery and returns — and because the operation runs on our own software, you keep the visibility you’d lose with a traditional 3PL.
What’s included
- Receiving and storage — we receive your inbound stock, verify quantities and store it in our Singapore fulfilment centre. It appears in your dashboard the moment it’s putaway.
- Pick and pack — orders from every channel are picked, packed and dispatched with barcode verification, so the right item goes in the right parcel.
- Last-mile delivery — islandwide delivery across Singapore through our courier network, with tracking passed back to you and your customer.
- Returns processing — returned items come back to the warehouse, are inspected, and are restocked or set aside — visible in your stock counts either way.
- Custom packing and inserts — branded packaging, gift notes, bundles and kitting, prepared to your spec.
Every channel, one stock pool
WhiteBox connects your Shopee, Lazada, TikTok Shop, Shopify and Amazon stores to a single pool of inventory in our warehouse. When an order lands on any channel, it flows straight to the warehouse floor; when stock moves, every channel updates. No overselling during campaigns, no juggling separate stock for separate marketplaces — the platform that runs the warehouse is the platform that syncs your channels. Learn how that works in our multi-channel selling guide.
Visibility a traditional 3PL can’t give you
With most fulfilment providers, your stock disappears into someone else’s system and comes back to you as a weekly spreadsheet. With WhiteBox, the warehouse runs on the same platform you log into: live stock by SKU, order status from paid to delivered, dispatch times, returns — in real time. It’s the difference between trusting your 3PL and seeing your 3PL.
Who it’s for
Singapore-based and cross-border brands selling on marketplaces, social commerce or their own store — from a few hundred orders a month to campaign-scale volumes. If you’re weighing the decision, our guide to 3PL vs in-house fulfilment covers the maths; if you’re comparing providers, start with what to look for in 3PL companies in Singapore. Selling to retailers as well? See our B2B distribution services. Shipping around the region? We do regional distribution across Southeast Asia from the same Singapore stock pool.
Get started
Tell us your channels, SKU count and monthly order volume, and we’ll propose a setup. Talk to us about fulfilment, or read the full order fulfilment guide first.
Frequently asked questions
Where is the warehouse? Our fulfilment centre is in Singapore, positioned for fast islandwide delivery and regional air and sea connections.
Which sales channels can you fulfil for? Shopee, Lazada, TikTok Shop, Shopify, Amazon and direct orders — all feeding one stock pool in the WhiteBox platform.
Do you handle returns? Yes. Returns are received, inspected and restocked (or quarantined), and every step is reflected in your live stock counts.
Can you do branded packaging or bundles? Yes — custom packing, inserts, bundle assembly and kitting are prepared to your specification. For relabelling and rebranding at volume, see B2B distribution.
Can you ship outside Singapore? Yes — we fulfil cross-border across Southeast Asia from the same Singapore inventory. See regional distribution.